Success Stories

Case Studies

Transition ANOC/EOC process from manual process to a data-driven solution

Challenge: How to transition the ANOC/EOC process from a manual process to a data-driven solution for a regional managed healthcare company in the northeastern U.S.

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Redesign of Medicare Pre-Enrollment Sales Kits

Challenge: Redesigning Medicare Pre-Enrollment Sales Kits for a regional managed healthcare company in the northeastern U.S. and efficiently managing production and distribution to members.

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Implementation of marketing department workflow process, allowing for diversity of plan design, efficient approval process and communications/brand consistency

Challenge: Reengineering the marketing department for a regional managed healthcare company in the northeastern U.S. to include appropriate staff positions and processes, allowing for multiple plans types and target audiences while maintaining communications consistencies and brand standards.

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Implementation of a single source solution and management of process workflow for annual Medicare enrollment period

Challenge: How to prepare a major managed healthcare client in the southeastern U.S. for tenfold membership growth and simultaneously manage the production and distribution of Medicare-required materials.

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