Business Processing Outsourcing

Achieving More for Less

Most plans struggle with the process of creating complex member materials, like the required Evidence of Coverage (EOC), Annual Notice of Change (ANOC), and the Summary of Benefits (SB). They also don’t consider how they may not be managing their own resources in the best way. This is a missed savings opportunity.

Through Cody’s first-hand payer experience, we are proud to say we are experts in the complex ANOC, EOC, and SB collateral creation process. The majority of our team members are former health plan employees directly involved with the development of required communication materials, and understand the resource limitations and compliance challenges faced by MCOs due to increasing oversight of CMS.

Cody’s outsourcing solution for the creation of required plan documents offers another advantage not available elsewhere – the CodySoft® Collateral Management Module®. Our consulting team will create your plan documents within our CodySoft® Collateral Management Module®, allowing for a more streamlined process and accurate final output. And with your materials already developed and stored within CodySoft®, it couldn’t be easier for you to transition your document creation back in-house when the time is right.

By outsourcing the development of your requirement plan documents to Cody, you gain:

  • Time to Focus on Core Competencies: The creation of complex member materials for health plans was how Cody got its start in 2006, and it’s still our core competency. With the risk and penalties involved for errors and missed deadlines, outsourcing allows health plans to focus on their core competencies, while we focus on ours.
  • Expertise: Access to our first-hand knowledge of best practices, and efficient collateral creation workflows
  • Better management of resources. Our innovative outsourcing solutions maximize efficiencies of in-house departments and outsourced services, including managing collateral production and workflow processes.
  • Speedier time to market. We enable you to get your materials completed and distributed quickly.
  • Reduced costs. We maximize the benefits of outsourcing services, such as print and fulfillment of member materials, including ANOCs, EOCs, and SBs.
  • Total management and project transparency: Since we use our own CodySoft® Collateral Management Module® to create your materials, you have visibility to our progress.